Dancoo Privacy Protection Policy

Last Updated: 2026.10.18

1. Data Controller Information

Dancoo Acoustic Pods Manufacturing Co. Ltd is the data controller. The contact address is as follows: Demin Road 88, Kunshan, China, 215321.

2. Privacy Contact Details

To contact our Data Protection Officer, please send an email to: info@dancoo.com.

3. Data Subjects and Registration Information

Data subjects include our current or past customers, potential customers, and individuals who have agreed to receive marketing communications. We respect your personal privacy and commit to collecting your personal information to the minimum extent necessary.

We only collect data that you consent to submit, including basic information (such as name, email, phone number, company, company size, job category, country, and city) and customer relationship information (such as order details, shipping address, and billing information).

Data Protection by Design: We do not collect, process, or store your behavioral information through our website (including information collected using cookies and other technologies) or through our products (such as personalized product settings and usage preferences) as a prerequisite for product intelligence. Our website and products are designed to operate with minimal data collection by default.

4. Purposes of Personal Data Processing

We collect and process your personal information for the following purposes:

Marketing and marketing communications: To provide you with information about our products, services, and company updates.

Customer management: Including product delivery, service provision, and invoicing.

Business development: Including customer relationship maintenance, analysis, and statistics.

5. Legal Basis for Personal Data Processing

Legitimate Interests: We may process your personal data based on legitimate interests for marketing and business development purposes, provided this does not harm your interests, fundamental rights, or freedoms. Our legitimate interests include promoting our products and maintaining business relationships. We have conducted a balancing test to ensure that our interests do not override your rights, and you have the right to object to this processing at any time.

Contract Performance: We need to process your personal information to fulfill customer orders, provide services, and support.

Consent: Where required, we will process your data based on your explicit consent, which you can withdraw at any time.

6. Data Sources

We primarily obtain your information directly from you (e.g., through emails or online forms), from your employer (e.g., where we have a business relationship with your employer), or from our partners.

7. Data Recipients (Personal Data Processors)

Our subsidiaries, authorized distributor partners, and external service providers (e.g., marketing or email services) may access and process your personal data. We ensure that all third parties are contractually bound to meet data protection and confidentiality requirements.

8. Cross-border Transfer of Personal Data

When processing personal data, we may use international cloud services and may transfer data outside the EU/EEA, including to our headquarters in China. When transferring personal data across borders, we will implement appropriate safeguards, such as standard contractual clauses (SCCs) approved by the European Commission, to ensure an adequate level of data protection.

9. Data Retention Period

The retention period of your personal data depends on the type of information and its purpose. We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example, marketing data is retained until you unsubscribe or object, while contractual data is retained for the duration of the contract plus any statutory limitation periods. We regularly assess the necessity of data retention and delete or anonymize data that is no longer needed.

10. Personal Data Protection Measures

Dancoo will protect your personal data, and only employees who need to process your personal data to achieve the above purposes will have access to systems containing personal data. We implement appropriate technical and organizational measures, including access controls and encryption, to protect against unauthorized access, alteration, or loss.

11. Your Rights

You have the right to access, request correction, request deletion, request restriction of processing, object to processing, withdraw consent (where processing is based on consent), request a ban on direct marketing and profiling, and data portability. If you wish to exercise these rights, please contact our Data Protection Officer. You also have the right to lodge a complaint with a supervisory authority in your country of residence.

12. California Resident Rights

The California Consumer Privacy Act (CCPA) requires Dancoo to disclose whether it sells personal data. Dancoo does not sell any personal data to third parties. This privacy statement discloses what data is processed in our online services and how it is handled.

If you are a California resident, under CCPA, you still have the right to opt-out of Dancoo selling your personal data to third parties, and to request Dancoo disclose and/or delete any of your personal data. Please submit such requests personally or in writing to the contact mentioned in Section 2.

13. Changes to the Privacy Policy

We reserve the right to modify this privacy policy from time to time. We will notify you of any such changes by updating this privacy policy on our website.

14. Contact Us

If you have any questions regarding this policy or Dancoo's privacy practices, please contact us via email: info@dancoo.com.